Social Networks: The Pre-requisites

September 18, 2008 by Mary Wynne-Wynter · Leave a Comment 

Businesses of all sizes and industries, from solo firms to large corporations, are becoming increasingly interested in using social networks, both internally and externally, to build collaborative and conversational communities.

When I talk to owners, managers and executives about their approach and expectations, I often hear answers that combine elements of Web site initiatives and marketing campaigns. But social networks are about sharing and relationship building. A traditional approach will likely fail.

What I usually don’t hear is a deep understanding of why social networks make sense for them and how social networks are related to shifts in control of markets, knowledge, media and technology. Unlike pre-Web 2.0 online marketing, branding, communications and e-commerce, social networks initiatives bear little resemblance to traditional business and marketing models. Although its good to carefully and consciously experiment, a serious social network program requires that deep understanding as well as integrating a clear purpose and message in all content and communications.

I like the holon as a metaphor for an integral social network strategy.

Social Media Integral Strategy

Social Media Integral Strategy

A holon (Greek: holos, “whole”) is something that is simultaneously a whole and a part. The word was coined by Arthur Koestler in his book The Ghost in the Machine (1967, p. 48). Wikipedia

Whatever the planning process, a visual will ensure that strategy and execution is anchored to the underlying understanding and purpose. Simple questions should be asked at the outset and periodically, for example:

  • Is this good for me?
  • ….for us?
  • ….for the community?
  • ….for a greater good?

Once the purpose is clear, a road-map for short-term experiential learning, and long-term actionable metrics can be developed to direct your social networks to go the right way.

RedShift News

August 20, 2008 by Mary Wynne-Wynter · 1 Comment 

RedShift Web 2.0

I’ve recently made significant changes (yup - again!) to my web site and blog and it may be of interest to those of you who are starting a new business needing online content or who are thinking of bringing your existing site(s) to another level. I’ll try to explain in the simplest, non-technical language as possible.

I decided 2 weeks ago to migrate to WordPress and to self host my blog. I’d previously used TypePad, a blog service. I was so impressed with its capabilities, that I decided to integrate my web site and my blog, bringing them both together in one WordPress site. Not only is it more professional looking and integrated, but it also provides a greatly enhanced architecture for Web 2.0 trends and search engine optimization. On top of that, its easier to maintain, manage and update, and its cool and fun which I like to be. Its no longer a big deal to add additional functionality (calendars, forums, social networking….you name it) and the capabilities are extensive.

Custom web design and programming is expensive for solo’s and small business and often does not really serve the purpose of building community and relationships. On the other hand, standardized applications, developed specifically for Web 2.0, provide a pre-built structure for doing just that. When business owners don’t have to deal with the mechanics, they can focus on education, collaboration and relationship building - the things that keep people coming back for more. Another huge advantage is that WordPress sites are developed to maximize search engine placement.

Although I’ve resisted doing Web site work for clients in the past, I believe that these great new web tools, combined with my strategy, writing and coaching skills, allow me to offer “my kind” of creative program that provides clients real value for a very reasonable investment. Feel free to contact me if you have any questions!

I still have a few things on my new site to fix or complete. But I’m trying to adhere to a mantra that someone I respect recently posted: “better done than perfect”.

RedShift on Twitter

I’m now on Twitter and send out very short posts - information, ideas, inspiration. If you’d like to check it out, or if you’re interested in following me on Twitter, you can get my little snippets by email or on your cellphone. You may want to experiment with Twitter yourself. Like most Web 2.0, its very simple concept providing a lot of community development potential.

As always, thanks so much for your time, interest and feedback!