Friction Free

June 9, 2009 by Mary Wynne-Wynter · Comments Off 

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An underlying technology of the machine tool industry I was involved with was tribology, concerned with friction, lubrication and wear. Round and cylindrical parts last longer when the hardness and smoothness is improved and continually lubricated. The need for tribology grew when tolerance for friction decreased as engines became smaller (example: compact cars) and applications became more critical (example: artificial hip joints).

Without tribology applications, anything from grit to human antibodies will abrade, erode and eventually destroy surface finish.

Its a good metaphor for how to respond to the changes and uncertainty resulting from an increasingly smaller and connected globe, lack of tolerance for bad systems and replacement of worn-out structures.

Worry, doubt, ego, hubris and what Julia Cameron beautifully describes as giving in to “the temptation of despair” will just as quickly erode individual and collective human potential as a speck of dirt will destroy a bearing. Self-aware people and organizations are vigilant about thinking, assumptions and expectations. The result is a mirror-finish belief system or culture that deflects what’s not wanted and functions smoothly, regardless of circumstances.

Relationships, networks and social capital provide the lubricant.

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Is Critical Reasoning Dead?

May 22, 2009 by Mary Wynne-Wynter · Comments Off 

I’m not surprised that the most inspiring essay I’ve read in years is written by a motorcycle repairman, who also happens to be a great writer and who has a Ph.D. in political philosophy. His essay contrasts the levels of critical reasoning, intuition, judgment, experience and metacognition in both the bike shop and in the think tank. The former wins hands down.

Although I’ve never been a mechanic I did work for a decade in the machine-tool industry, both as corporate controller and entrepreneur/start-up partner. But the industry was in decline so I got an MBA and a year later started my career as a knowledge professional, specifically a Web 1.0 strategy consultant. It didn’t take long for my elation to turn to disillusion.

I remember a conversation I’d had with one of our solution architects, which in Web 1.0 meant he could write a paragraph and include a diagram. I showed him a brochure from my former company that I’d co-founded, highlighting one of our portable, lathe-mounted superfinishing machines that we designed and manufactured. He smirked and remarked “boy, you’ve come a long way”. The web consulting company merged several times and was eventually absorbed by a larger Web 1.0 company which then went away several years later. I think my co-worker ended up in financial services. After a another short interactive strategy consulting position I became self-employed. The machine-tool company I’d co-founded was under-capitalized and it folded. I lost touch with my former partners but occasionally drive through the industrial park where we were once located.

Its been 10 years but reading the essay reminded me exactly how I felt when the people who made concepts disparaged the people who made capital equipment. I’m grateful that I still have the traces of grease and oil in my blood to be able to appreciate one of the writer’s examples of the kinds of crises that industrial workers and mechanical engineers experienced on an daily basis.

I once accidentally dropped a feeler gauge down into the crankcase of a Kawasaki Ninja that was practically brand new, while performing its first scheduled valve adjustment. I escaped a complete tear-down of the motor only through an operation that involved the use of a stethoscope, another pair of trusted hands and the sort of concentration we associate with a bomb squad. When finally I laid my fingers on that feeler gauge, I felt as if I had cheated death. I don’t remember ever feeling so alive as in the hours that followed.

But what I most identified with in this essay, is author’s description of the “feel” of the knowledge work jobs he’d had and how most everything about management and process contradicted anyone’s ability to produce great, creative work in order to churn out banal, yet profit-maximizing, output. Perhaps I’m over-idealizing my former life, but I don’t remember that kind of creativity stultification in my machine-tool days. But I still cringe to remember how as Web 1.0 consolidated, management continually tightened the throttle on critical reasoning and creative ideas that didn’t fit with their formula. They hated it and I couldn’t live without it. So, like the writer, I got out, not by opening a motorcycle repair shop but by starting my own solo professional service firm. I’d had enough of a taste of “process management” as a Web 1.0 knowledge worker to realize that if I wanted to create and produce at and beyond the level of which I knew I was capable, I’d have to do it as an independent.

Yet like him, I can imagine the possibilities of a more entrepreneurial, post-crisis economy and some resurgence of industry, the trades and the artisans. And I have faith that there’s even a chance for new and better knowledge work as hierarchies flatten and social business models and technologies replace conformity, formula, centralization and control with collaboration, networks, sharing, ideas and critical reasoning. He eloquently describes how our quality of life depends on it.

Our peripheral vision is perhaps recovering, allowing us to consider the full range of lives worth choosing. For anyone who feels ill suited by disposition to spend his days sitting in an office, the question of what a good job looks like is now wide open.

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Stress Test

April 22, 2009 by Mary Wynne-Wynter · Comments Off 

There’s no longer any doubt about the negative effects of stress on health and quality of life. But what most stress-relief advice fails to address is, its not what’s happening causing stress, its thoughts about what’s happening (or what’s happened) causing stress.

Many techniques, like meditation, exercise, yoga, massage, deep breathing and diet will temporarily relax the body and mind, and stop thought. They’re all great. But long-term stress and trauma relief require a full audit of the hidden toxic assets (beliefs) lingering on the personal balance sheet. Like executives of troubled banks, we can’t release them, write them off so to speak, because we’re still unconsciously identified with an earlier promised or perceived return on whatever deal we made with life to get what we needed. It makes perfect sense then, that we’d resist anything that changes or threatens the deal.

But more than any other time in our lives, for most of us anyway, the shifts we’re experiencing are impervious to any of our attempts to force events to go one way or another. We’re just piling on the stress. And universal law endlessly proves, that force of will gets in the way of letting happen what needs to happen for a greater, albeit different, life experience than the one we bargained for back when the world was a different world.

Unlike the bank execs, there’s no guilt, blame or shame involved in bringing our hidden toxic assets into consciousness, wiping them off our balance sheet because they no longer serve us and moving forward lighter and in alignment with the winds of change.

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Claim Your Clients

April 22, 2009 by Mary Wynne-Wynter · Comments Off 

A friend told me she and her partner had been looking at a mirror in Ikea for 6 months. It started at $70 and although it kept getting marked down, they didn’t buy it because they didn’t need it. The other day it was $9.99 so they bought it and put it away for now.
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Several solo business friends commented that if it takes that much discounting to sell a product in this economy, how can professional and creative service providers sell?

Well, there’s always another store discounting their mirrors. But you’re the only one who does what you do and that’s how you (your global microbrand) show up everywhere.

And once a person shows up in your “store”, you have the ability to sense their unmet needs and you have the systems in place to immediately begin sharing with, inspiring and supporting them. When they’re ready to purchase, they’re already your treasured client and the project is already in process. If they don’t buy you still get a return on your natural influence: learning, content and permission assets, social capital.

You’ve shifted your consciousness from being attached to specific results and outcomes to being poised and ready to receive from indirect channels that unexpectedly appear when you’re not waiting and not urgently pushing for them. You’ve released your concerns and worries to a higher power so you can focus on creating and being of service.

I hope these statements hold at least some truth for you. If so, you’re probably unconcerned with discounting to make a sale.

Wormhole image credit: visualparadox.com

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Choose Your Past

April 20, 2009 by Mary Wynne-Wynter · Comments Off 

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Social media is re-connecting people who’ve been out of touch for ages. As we tell out our “stories” to long-lost friends, its easy to fall back into the point-of-view of a former self, who may be a lesser self.

You know it when it happens because you might feel a little low afterward and you don’t know why and you find yourself griping about the downside of social media.

I had this experience recently telling an old friend one of my family stories, adding a touch of cynicism and a drama flourish. It brought up some old resentments that drained my energy and blocked my creativity for the rest of the day.

But driving home that night I revisited my story as I looked up at the full moon over Boston. Instead of resentment, I felt love, empathy and gratitude about the same memory and toward the same family members in my story.

I realized it wasn’t just a change in perspective or a plot twist. It was a shift: a different memory, a different past, a different family member, a different me.

A greater self creates the past of a greater self. Why be anyone less?

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What You Get

April 17, 2009 by Mary Wynne-Wynter · Comments Off 

My biggest issue with most of the media-psychology, coaching and pop new-agey methods, is that they’re reductionist. They aim for mass appeal with focus on the quick fix: point out what’s wrong, what its costing in some lack of fulfillment, offer advice to fix the problems and to attain the desired fulfillment.
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But shallow methods and quick fixes aren’t transformational and the results don’t last. That’s because the quick-fix methods focus on the apparent trade-off for the client (or reader) and not on the hidden payoff.

Here’s a typical, if overly simplistic example:
The client hates his job but after years, or even decades of misery can’t break free. The trade-offs he makes are apparent to himself and to his adviser, or author:

  • trade off the creativity for the steady paycheck
  • trade off the adventurous for the familiar
  • trade off the independence for the benefits

The analysis of the client’s problem and the advice he gets address the trade-offs he makes. With the global crisis, advice like this has reached a fevered pitch, and somehow feels the same for every problem or lack.

Just start, do it. This is your life. Set a goal. Take action. Be accountable.

So why is it that we’re drawn to and consume this obviousness? Because these methods don’t touch what we unconsciously hide and protect at all costs and that we can’t bear to examine: the beliefs that drive the choices that we make to get the payoffs to which we’re addicted.

An unconscious belief system operates like a psychic one-arm bandit leaving us penniless, but we can’t stop pulling the lever. In the grip of the bandit, we’re willing to accept the cost, an unfulfilled life, rather than examine our choice to identify with a lesser self.

Most of us are driven to some extent by old, unwanted beliefs that we chose at a crucial time in our development in response to a physically or emotionally traumatic event(s), real or perceived - it doesn’t matter. The longer they live in us the more exhausting it gets to keep pulling that lever to get the security and safety payoff that we think we still need. But we don’t need it anymore; that time is long past.

Self-awareness sheds a light on the beliefs and resistance that want more than anything to hide in the dark. Moving forward, and growing, doesn’t require re-living, remembering or analyzing the past. It does require uncovering, accepting, releasing and replacing the old belief machine that provides the old payola.

The requirement is the willingness to imagine: who would you be without the damn thing? The zorba kicks in. In my experience, its never a quick fix but the new, and often surprising and unexpected payoff makes it well worth the effort.

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Concept Fatigue

April 11, 2009 by Mary Wynne-Wynter · Comments Off 

Isn’t it wonderful to have access to a world of knowledge for our consumption and upon which we can build our businesses, differentiate our brands and better direct our personal lives? Or not.
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In fact, when we’re overly driven to add more, to learn more, to understand more, to know more.. we can set ourselves up for the suffering that sneaks up when we’re overly attached to more and more of anything. The excitement of discovering new content, and following new threads and people, wears off and we’re left bewildered about why there’s a sudden shift in our mood to one of tension with mind and body in a knot.

We’re all susceptible to concept fatigue although I believe its easier to see in others.

For example, self-awareness is the cornerstone of my business and personal direction. So I’ve been stoked to recently discover new ideas, insights and perspectives at the intersection of consciousness, neuroscience and cognition. This week alone I added several books and videos. I was on a roll, stuffing my mind non-stop with great new stuff and figuring out how it would fit. My ego loved it. But the resulting dissatisfaction and total energy drain helped me recognize, and hopefully be more mindful about, the paradox of concept attachment in the conceptual world. You get stress, not success.

Antidotes include stopping at the first sign of tightness, breathing, relaxing and reading anything by Pema Chondron.

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Solo PSF Business Models - Pt 2

April 8, 2009 by Mary Wynne-Wynter · Comments Off 

In Pt 1: Evaluating solo professional service business models, I pointed out the importance of building content assets. I included this old slide that is somewhat outdated but I think still highly relevant.

A few readers asked: what do you mean by build system (or process) assets?

Going Solo Presentation - Babson:2005 - Mary Wynne-Wynter

Going Solo Presentation - Babson:2005 - Mary Wynne-Wynter

The systems I refer to are unique to the solo professional who may also license or own systems such as financial planning or CAD. You might take your unique systems and process for granted, until or unless you’re expected to deliver equivalent value differently.

The tools you use may be widely available, simple, open source or even free. But how you use, integrate and continually refine and upgrade them to service, support and (hopefully) delight your clients is valuable asset.

For example, I integrate wiki’s, social media tools, tagging and rss feeds as an integral shared learning system between me and my clients. Anyone “could” do it, but I’m the one who does it. Simple does not necessarily mean “easy to copy”.

The solo business model you choose may preclude your building system assets. That may work out great for you as long as you’re aware of, and take the time to evaluate, the pros and cons of the model you choose.

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The Right Time to Raise Your Game

April 7, 2009 by Mary Wynne-Wynter · Comments Off 

If you’re a solo or creative professional and feel stuck or in a rut, this could be a good time to put your normal business practices and processes aside and focus on your bigger game.

By bigger game I mean an idea or inspiration above and beyond what you usually do and not driven by desires and goals related to earning a living. You play a bigger game to get a different kind of fulfillment, to make a positive difference in the world and to create meaning in your life.

If you have a dormant bigger game, consider why now is the right time to bring it to the world.

  • Comfort and security are illusory
  • Self-interest only is a zero-sum game
  • The connected world provides limitless allies and support
  • World recovery is dependent on growth, expansion and rising up to challenges, not protection
  • We’re stronger and bolder than we knew we were

I took The Bigger Game workshop 6 years ago and now feels like exactly the right time to bring it to life with structure, content, collaboration and sharing.

My Bigger Game: to increase global youth (tween) self-awareness and leadership skills through entrepreneurship and philanthropy.

Is it the right time to think about yours?

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The Cast Net

March 13, 2009 by Mary Wynne-Wynter · Comments Off 

I spent several autumns fishing in Menemsha on Martha’s Vineyard.
picture-2I found myself thinking today about how I loved watching really experienced fishermen cast net for Menhaden, a prized bait fish that sometimes swam in schools close to shore and the jetty. I admired their skill, grace and timing and the cast net scenes had a fascinating archetype quality.

Today, its my change metaphor. Typically we identify with the caster. We learn the skills, get the tools, make a plan, set the goal, identify the target, try again and again, and eventually succeed and get the fulfillment we expect, or we give up and try something else.

But circumstances are raising awareness that our identification with the caster’s control is illusory. We feel more like the cast: flung out and spinning in mid-air.

Often, the response to that insecure feeling is to give away our power to the caster - the shifting external reality, those difficult experiences and circumstances, the things that we don’t want to be happening to us. The caster is the cause and us in free-fall the effect.

We can change this by shifting our reality: life, always on our side, is the caster and we are the cast. We entrust the ways, means and timing to life - the divine. Instead of free-fall and fear, we’re suspended, yet prepared and poised to claim the best probable outcome at the right place and time.

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