Just This Once
February 22, 2010 by Mary Wynne-Wynter · Comments Off
It used to be called “getting over” but you don’t hear that expression anymore. You expect it in the public so that’s not getting over. You join the private to get away from it and resent it when it shows up, which it does, more than ever. Some now call it hustle.
- The moderator continually requests that participants keep their comments within the topic, framework and agenda but the hand keeps going up and the interruption is “just this once”.
- The group’s charter includes never using the group for business solicitation or self-promotion and a new member tries to sneak one in that’s barely camouflaged and the interruption is “just this once”.
- The professional service provider provides free, search-able access to ideas, solutions and content but the uncommitted client interrupts to ask for and discuss what’s already easily available “just this once”.
This self-management technique is the best way to discern if you’re the perp or the victim of getting over. Ask yourself “what would this look like if everyone chose to do this just this once?” The key word is choose. Don’t choose or settle for the wrong hustle, unless you’re Superfly.
Do You Care About Me?
February 16, 2010 by Mary Wynne-Wynter · Comments Off
So this is what I’ve observed after a few days experimenting with Buzz: very few tech/business people, often referred to as celebrities, dominate the public discussions. The vast majority of those who follow them race to make comments, agree or disagree, troll, rail against, offend, self-promote, cross-promote, ask for something, spam, praise and sometimes add value. This of course, is nothing new in public discussion groups.
What’s different and dramatic now is the scale…something like 10 million Google Buzz posts the first few days. So I followed a few of the celebrities, and observed how they engaged an almost instantaneous swarm of tens of thousands of followers. My sense: a collective need arises that I can only describe as: “Do You Care About Me?”. And I thought…do they care? How? And what does care even mean?
I can’t think of a better starting point for any brand (including global microbrands) to grow and develop in the Web 2.0 and beyond world, than to ask those questions. This is my first pass at a framework to facilitate that process. I followed a model that I created years ago for knowledge awareness, and its been valuable.
Why do it? Because to care is the natural state and point of power. Its also a state tremendously negatively affected by contradicting and limiting complex belief systems that inhibit growth and development.
“I Care” – is there a better way to change the status quo?
Content IS Action
January 24, 2010 by Mary Wynne-Wynter · Comments Off
I have strong feelings about that statement after attending awesome WordCamp Boston, #wcbos, yesterday. It inspired me to respond to the many variations of a statement I often hear and see:
“Enough with the content, its action that really matters”.
Content and action aren’t mutually exclusive. Content is directed movement (action) in form: written, audio and video.
I can’t think of any action that doesn’t correspond with content, including:
- communicating – stories
- meeting – recaps
- directing – strategy
- sharing – posts & comments
- teaching – course work
- designing – visuals
- preparing – notes
- helping – feedback
- marketing – web pages
- systematizing & processing – applications
- searching & researching – aggregated information
- presenting – shows
- entertaining – scripts
- playing – toys
I think this is very important for anyone just starting out, or struggling with content creation. Don’t buy into the myth that you’re sacrificing action for content. They’re hand in hand.
Photo credit:
Title: hand in hand
Artist: Lumatic on flickr
Embodiment – Its Directive
November 7, 2009 by Mary Wynne-Wynter · Comments Off
Embodiment: the “E” in DRIVE
One of the 5 elements of the RedShift DRIVE Self-Awareness and Change Leadership Model, and key to shifting identity in the emotional/neurobiological dimension, is Embodiment.
Huge change shifts can create the perfect storm of heightened unwanted feelings combined with an increasingly perceived need to refute emotions. But to put on a false front is to live in conflict with oneself, blocking the motion of being and diminishing creativity, natural influence and personal power. The result is unhappiness, frustration and resistance that spreads when what is denied and can no longer be contained, is projected onto others. In extreme cases, it escalates to a toxic environment, self-harm, abuse and violence.
Feelings freely expressed, on the other hand, are valuable pointers to what people believe, and how they perceive themselves, in relation to change in their personal, professional and organizational lives. Awareness of those beliefs means they can be examined and replaced if they’re not aligned with what’s desired or with a new direction. Its a mistake to create an environment in which change must take place in mind only. That’s because identity, as well as the moment-to-moment choice to protect or grow, is embodied at the cellular level. Awareness includes body awareness. Expression comes through the body as well as the brain. Organizations can unlock institutional culture (collective beliefs) as well as institutional knowledge.
Social tools, computing and networks support an environment in which lasting, multi-dimensional change can occur; in which creative power is unlocked through participation, inclusiveness, authenticity, and transparency and in which leaders will continually sense and re-align the levers of growth and protection.
Gimme a Break
September 18, 2009 by Mary Wynne-Wynter · Comments Off
Tolerance for mistakes is at an all-time low.
Its on my mind because I’ve screwed up quite a few times this week – driving, messing up a screening form, carelessly forwarding an email, losing a receipt, forgetting an appointment. If you want to see people shut down, try explaining your mistake to them. There’s a good chance they won’t listen. In the worst case scenario, they’ll benefit or profit. Financial services, airlines and government agencies often excel at it and the most vulnerable people are frequently their biggest targets.
People have a great opportunity to gain my trust, respect and loyalty just by slowing down, listening and saying something to the effect “Its ok, don’t feel bad, its a little thing and I can quickly fix it for you”. Anyone who responds like that builds long-term social capital with me. And it reduces stress, a huge benefit.
So here’s an terrific way to differentiate your professional service firm: cut everyone some slack.
Reading this, you may be thinking that you’re already good at providing solutions to problems. That’s great as long as you’re living up to your promise with the small stuff too. That living up to also means acknowledging that you too have been hyper-critical and intolerant to the mistakes of others, that you give can yourself a break for it, and that you resolve to be vigilant and to do better.
Acceptance
August 12, 2009 by Mary Wynne-Wynter · Comments Off
Recently, I overheard from another room, two 6 yr. old girls arguing. 
One of their mom’s was trying, with little success, to help them sort it out. From the kitchen I could not only hear, but actually feel the escalation as they got louder and increasingly upset and emotional trying to defend themselves, blame each other and end up as “me victorious”. It reminded me of waves bouncing off walls, intensifying the energy and disruption; and then I was asked to help.
Without thinking I told the first little girl “you are absolutely right because you believe you are right”. Then I told the second little girl “you are absolutely right because you believe you are right”. The result was a startled quiet followed by adorable “missing front teeth” grins. I waited for the expected “but she…”, “but I…” howls and wails to start up again but they’d already forgotten what they were upset about and were on to something new.
If only it were that easy with adults.
Unfortunately our egos have had a lot more time to figure out how to trick us into getting hooked on our thinking, expectations and judgments about people, things and experiences we don’t like and disagree with, all of which are escalating in this period of massive change. When we can’t let go we push back, but it just makes the negative thought and energy waves bigger and stronger.
I learned something profound from those little girls. Acceptance means nobody gets to be wrong, and when we refuse to harden our positions, the waves diffuse and we’re suddenly still and poised to accept that things are as they are and anything can happen. Even a visit from the tooth fairy.
Friction Free
June 9, 2009 by Mary Wynne-Wynter · Comments Off
An underlying technology of the machine tool industry I was involved with was tribology, concerned with friction, lubrication and wear. Round and cylindrical parts last longer when the hardness and smoothness is improved and continually lubricated. The need for tribology grew when tolerance for friction decreased as engines became smaller (example: compact cars) and applications became more critical (example: artificial hip joints).
Without tribology applications, anything from grit to human antibodies will abrade, erode and eventually destroy surface finish.
Its a good metaphor for how to respond to the changes and uncertainty resulting from an increasingly smaller and connected globe, lack of tolerance for bad systems and replacement of worn-out structures.
Worry, doubt, ego, hubris and what Julia Cameron beautifully describes as giving in to “the temptation of despair” will just as quickly erode individual and collective human potential as a speck of dirt will destroy a bearing. Self-aware people and organizations are vigilant about thinking, assumptions and expectations. The result is a mirror-finish belief system or culture that deflects what’s not wanted and functions smoothly, regardless of circumstances.
Relationships, networks and social capital provide the lubricant.
Is Critical Reasoning Dead?
May 22, 2009 by Mary Wynne-Wynter · Comments Off
I’m not surprised that the most inspiring essay I’ve read in years is written by a motorcycle repairman, who also happens to be a great writer and who has a Ph.D. in political philosophy. His essay contrasts the levels of critical reasoning, intuition, judgment, experience and metacognition in both the bike shop and in the think tank. The former wins hands down.
Although I’ve never been a mechanic I did work for a decade in the machine-tool industry, both as corporate controller and entrepreneur/start-up partner. But the industry was in decline so I got an MBA and a year later started my career as a knowledge professional, specifically a Web 1.0 strategy consultant. It didn’t take long for my elation to turn to disillusion.
I remember a conversation I’d had with one of our solution architects, which in Web 1.0 meant he could write a paragraph and include a diagram. I showed him a brochure from my former company that I’d co-founded, highlighting one of our portable, lathe-mounted superfinishing machines that we designed and manufactured. He smirked and remarked “boy, you’ve come a long way”. The web consulting company merged several times and was eventually absorbed by a larger Web 1.0 company which then went away several years later. I think my co-worker ended up in financial services. After a another short interactive strategy consulting position I became self-employed. The machine-tool company I’d co-founded was under-capitalized and it folded. I lost touch with my former partners but occasionally drive through the industrial park where we were once located.
Its been 10 years but reading the essay reminded me exactly how I felt when the people who made concepts disparaged the people who made capital equipment. I’m grateful that I still have the traces of grease and oil in my blood to be able to appreciate one of the writer’s examples of the kinds of crises that industrial workers and mechanical engineers experienced on an daily basis.
I once accidentally dropped a feeler gauge down into the crankcase of a Kawasaki Ninja that was practically brand new, while performing its first scheduled valve adjustment. I escaped a complete tear-down of the motor only through an operation that involved the use of a stethoscope, another pair of trusted hands and the sort of concentration we associate with a bomb squad. When finally I laid my fingers on that feeler gauge, I felt as if I had cheated death. I don’t remember ever feeling so alive as in the hours that followed.
But what I most identified with in this essay, is author’s description of the “feel” of the knowledge work jobs he’d had and how most everything about management and process contradicted anyone’s ability to produce great, creative work in order to churn out banal, yet profit-maximizing, output. Perhaps I’m over-idealizing my former life, but I don’t remember that kind of creativity stultification in my machine-tool days. But I still cringe to remember how as Web 1.0 consolidated, management continually tightened the throttle on critical reasoning and creative ideas that didn’t fit with their formula. They hated it and I couldn’t live without it. So, like the writer, I got out, not by opening a motorcycle repair shop but by starting my own solo professional service firm. I’d had enough of a taste of “process management” as a Web 1.0 knowledge worker to realize that if I wanted to create and produce at and beyond the level of which I knew I was capable, I’d have to do it as an independent.
Yet like him, I can imagine the possibilities of a more entrepreneurial, post-crisis economy and some resurgence of industry, the trades and the artisans. And I have faith that there’s even a chance for new and better knowledge work as hierarchies flatten and social business models and technologies replace conformity, formula, centralization and control with collaboration, networks, sharing, ideas and critical reasoning. He eloquently describes how our quality of life depends on it.
Our peripheral vision is perhaps recovering, allowing us to consider the full range of lives worth choosing. For anyone who feels ill suited by disposition to spend his days sitting in an office, the question of what a good job looks like is now wide open.
The Prequel to Your Show
April 26, 2009 by Mary Wynne-Wynter · Comments Off
I’m a big Battlestar Galactica fan. I’ve watched most episodes several times to understand the story’s complex arcs, but always had some unanswered questions. The producers and writers clearly wanted to challenge the audience, and succeeded.
Despite my passion for BSG, my expectation for the recent first episode of the prequel, Caprica, was fairly low. The initial reviews were lukewarm so I figured it wouldn’t live up to the BSG series and might confuse me. I was wrong. It was great.
Since watching it, I’ve been thinking about the value of the backstory to bloggers, speakers and solo professional and creative practitioners.
You know how the prequel is usually done in business. The writer or speaker either begins with, or interjects some version of “now let me tell you a little bit about myself”. Its a literal and linear approach, although sometimes effectively interjecting anecdote and humor as it explains. The Ron Moore (BSG and Caprica Executive Producer) approach is much more interesting. It doesn’t explain, it unfolds. The audience has to be more attentive in order to connect the slender threads between past and present. So its a compelling and inclusive user experience and not a boring account.
Your backstory can be woven through your content. Its your personal myth: defining moments, experiences, insights, synchronicity, dreams, joy, metaphor, suffering and learning that you made happen or let happen and that changed you. Your readers, viewers and listeners won’t be bored, and they won’t be confused about what they really most want to know: who are you?
The Right Time to Raise Your Game
April 7, 2009 by Mary Wynne-Wynter · Comments Off
If you’re a solo or creative professional and feel stuck or in a rut, this could be a good time to put your normal business practices and processes aside and focus on your bigger game.
By bigger game I mean an idea or inspiration above and beyond what you usually do and not driven by desires and goals related to earning a living. You play a bigger game to get a different kind of fulfillment, to make a positive difference in the world and to create meaning in your life.
If you have a dormant bigger game, consider why now is the right time to bring it to the world.
- Comfort and security are illusory
- Self-interest only is a zero-sum game
- The connected world provides limitless allies and support
- World recovery is dependent on growth, expansion and rising up to challenges, not protection
- We’re stronger and bolder than we knew we were
I took The Bigger Game workshop 6 years ago and now feels like exactly the right time to bring it to life with structure, content, collaboration and sharing.
My Bigger Game: to increase global youth (tween) self-awareness and leadership skills through entrepreneurship and philanthropy.
Is it the right time to think about yours?
-
Latest Articles
-
Latest Twitter
- Gronkowski - that was sick! #patriots #fb 1 week ago
- More updates...
RedShift Change Model
DRIVE
Special Topic Pages
Don't Miss a Thing - Free Updates by Email!
RedShift Blog Archives
Connect and Share
-
Where's the zorba?
-
Solo Professional Service Firms (PSF)
-
Change Leadership
-
Industry
-
VRM (Vendor Relationship Management)
-
WordPress
-
Creativity
- How Dare You!
- Continual Link Making
- Merchandising Your Professional Service Practice
- Space
- You Don’t Need to Botox Your Blog
Why No Comments
The RedShift Web Site Pages and the corresponding Blog: Creating Natural Influence, do not enable comments. I'm more comfortable getting feedback on social sites than here, where the work is so close to who I am, where I've been and where I'm going. If you have a comment or question, or would like to suggest a topic for an upcoming blog article, please contact me. Thank you.
